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ContactTalk to the dealer
Apply online for a written record, or message on WhatsApp for a quick reply. No call centre — messages reach the dealer directly.
Start here
Never send IC numbers, bank card photos or payment receipts through chat. Personal documents are only requested at CUCKOO's official ordering stage.
Before you ask, these help
City and postcode — to check installation coverage.
Number of users determines tank capacity.
Tell us a comfortable figure so the suggestion is realistic.
Both are available — say which you prefer.
Frequently asked questions
How long does installation take?
Usually scheduled within a few days after the order is confirmed, depending on area and stock.
Is there an installation fee?
Standard installation is normally included. Extra work may be charged and is quoted first.
What if the unit breaks down?
During the rental term, repairs are covered under the rental plan and warranty.
Can I change models later?
Subject to CUCKOO's terms and the current contract period.